Shipping policy

Last updated: September 22, 2026

Free worldwide shipping

KIIPE offers free standard shipping worldwide on all orders, with no minimum purchase. The standard shipping charge is $0. Shipping availability remains subject to carrier service, product restrictions, and applicable laws. If checkout does not accept your destination, contact support@kiipe.com before ordering.

Order processing

Orders are processed Monday through Friday, excluding U.S. public holidays. Our daily processing cut-off is 12:00 noon Pacific Time. Orders received after the cut-off or on weekends or holidays enter processing on the next business day. Standard handling time is 1–3 business days before dispatch.

Delivery estimates

For U.S. destinations, standard transit is estimated at 5–8 business days after dispatch. Including handling, the usual total is 6–11 business days from order processing.

For destinations outside the United States, delivery time varies by country, carrier, and customs clearance. The U.S. estimate does not apply to international shipments. Contact us with your destination and intended items before ordering if you need an international delivery estimate or delivery by a particular date.

All delivery times are estimates, not guaranteed dates. Public holidays, weather, customs checks, carrier disruptions, and peak periods can cause delays. Contact us if your shipment is overdue so we can investigate.

Tracking

When your order ships, we will send shipment confirmation and available tracking information by email. Tracking updates may take time to appear after a label is created.

Delivery addresses and restrictions

Please provide a complete and accurate street address, recipient name, and contact information at checkout. We do not ship to P.O. boxes or APO/FPO addresses. If an address needs correction, contact us promptly; changes may not be possible after dispatch. If an order cannot be shipped, we will contact you and refund payment for any items we cancel.

Taxes, customs, and import charges

Free shipping refers to the standard transportation charge. Taxes, customs duties, or other import charges may apply according to destination-country rules. Review any amounts and collection information shown at checkout. Charges not collected at checkout may be assessed by local customs or the carrier; contact us before ordering if you need clarification about charges for your destination.

Missing, damaged, or incorrect deliveries

Contact support@kiipe.com with your order number and a description of the issue. Retain the packaging and any damaged items while we investigate with the carrier and arrange an appropriate resolution. Our Return and Refund Policy explains return and refund procedures. Free outbound shipping does not change that policy's return-shipping conditions.